REWARD POINTS PROGRAM
The Reward Points Program allows you to earn reward points based on purchases you make on our site (“Reward Point(s)”).
Benefits of Reward Points for Registered Customers
Once you register an account with us, you will be able to earn and accrue Reward Points, which are redeemable towards the costs of your orders. Rewards are an added bonus to your shopping experience on the site and is our way of showing our appreciation to you for being a loyal customer.
Earn Reward Points
Points are earned every time you make a purchase on our site through your account. Each product is worth a number of reward points and you will earn 1% of the Reward Points value for every eligible product purchased. Reward Points will not be earned for any costs charged separately at check-out, such as taxes, shipping etc. Points for each eligible purchase will be transferred to your current balance 7 days after the order is shipped. We have the right to select which products are eligible for earning Reward Points.
Spend Reward Points
Every item in our online shop has a set Reward Points value. You can use Reward Points you have earned to shop almost as if they were cash. You can choose to spend however many Reward Points you want to use at checkout and only pay the remaining difference in your cart. We have the right to select which products are eligible for redemption of Reward Points.
When you spend Reward Points, you will know the equivalent monetary value of the Reward Points at check-out as it is proportionate to the total Reward Points value of the products purchased. For illustration purposes, if you are spending 10 Reward Points and the total value of the products at check-out amounts to 100 Reward Points, the 10 Reward Points will be equivalent to a 10% discount (10/100) of the total costs of the goods at check-out. Reward Points cannot be applied to any costs charged separately at check-out, such as taxes, shipping etc..
Unless stated otherwise, redeemable points can be used in conjunction with other payment methods such as credit cards, gift cards, and more.
Manage Reward Points
You have the ability to view and manage your Reward Points through the Customer account section. From the Customer account area, you will be able to view your total available points and a cumulative history of points acquired, redeemed, deducted and expired.
Reward Points Expiration
Reward Points will expire after 1 year from the date it is recorded on your account. You can sign up to receive email notifications each time your balance changes when you either earn, redeem or when points are deducted. This option is found in the Reward Points section of the My account area.
Reward Points can only be used in our system only. The points are not redeemable for cash.
In order to earn Reward Points, you must be logged into your account.
Reward Points are deposited 7 days after the order is shipped. If you cancel or refund an order, you will not be awarded Reward Points for such an order and if any points were added to your account, it will be deducted accordingly.
Reward Points are not awarded for any additional costs added at checkout (such as taxes, shipping etc.).
The Reward Points are non-refundable and non-transferable and the expiry date may not be extended.
There may be certain restrictions on which products the Reward Points may be used to redeem, such as limited edition products or sale items, and there may be limitations on whether the Reward Points may be used in conjunction with certain coupon codes.
We have the right to deduct Reward Points or suspend your account if the rewards program is abused.
We reserve the right to amend the Rewards Points Program at any time by changing them on this site. You are kindly requested to check this page regularly for changes.
You acknowledge that we have the right to interpret the terms and conditions of the Reward Points Program and authority to make any final decisions regarding the interpretation and implementation. In addition, we have the discretion to discontinue or change the terms and conditions of the Rewards Points Program at any time.