Return & Exchanges 

We want you to be completely satisfied with your online purchase. If you are unhappy for any reason, we'll gladly accept the return of unused full-priced items.

The SALE Item T&C is here.

Return Policy

  • Returns and exchanges must be initiated within 7 days of receiving your order and items must be received by ATTACHMENT within 30 days from the date of purchase, barring any customs-related delays. 
  • All returned items must be in their new and original condition: unused, unwashed, unworn and with tags attached.
  • Please attach the invoice when you return. 
  • We will not accept exchange requests for the same product.
  • Please note that we cannot accept returns or exchanges of discounted products at the convenience of the customer.
  • You will be responsible for all costs in relation to returns/exchanges, including return shipping costs, duties and taxes.
     

How to Return/Exchange

  • Select Shipping Method
    • Please use a carrier of your choice to ship the goods. 
    • Please note we are unable to provide a refund for any lost packages shipped without tracking.
    • All costs in relation to costs of returns/exchange shall be borne by you. We can also arrange for return shipping labels and pick up for you if you prefer, and we will deduct the return shipping costs from your refund amount.
  • Package the Item(s)
    • Securely package the item(s) with the original invoice you received with your shipment or a printed copy of the confirmation email. 
  • Receive a Refund
    • Once we receive the returned item(s), your refund will be initiated within 1-2 business days. 
    • Refunds in the original form of payment may take up to 10 business days to show on your account due to varying processing times between payment providers.  If you do not receive your refund after 10 days, our customer service team will gladly assist you.
    • Customs duties and taxes may be deducted from the refund amount.
    • Depending on the availability of the products, not all items can be replaced right away. Depending on the inventory, we may be able to provide a refund or customers may have to wait.